Documenting Emotional Behaviours

Excerpt from our Diploma of Leadership and Management program Documenting behaviours To analyse emotional behaviours, collecting and recording your data accurately is essential. It is difficult to recall subtle emotional behaviours accurately more than 60 minutes...
FREE External validation of your TAE16 materials

FREE External validation of your TAE16 materials

The new text book for the Certificate IV in Training and Assessment went to print on Friday 20th May, 2016. The new requirements for RTOs with the previous TAE10 on scope include an “external validation” of the four assessment units (below) as a minimum,...
Are you a leader? Then maybe you should work alone?

Are you a leader? Then maybe you should work alone?

I’ve often wondered why groups of seemingly intelligent and powerful people find it so hard to come to a decision. Government question time comes to mind, as do boards of directors I have had dealings with. But anecdotes aside, there is now real evidence...
How do you measure EQ in your managers?

How do you measure EQ in your managers?

For around 30 years, Emotional Intelligence (EI or EQ) has been slowly but surely gaining popularity as a means by which to identify the human skills that some people seem to have as an innate quality, while others don’t seem to have at all. While I’m not...