What is a quality assessment tool ?

What is a quality assessment tool ?

A quality assessment tool consists of a number of components. Each one designed to meet particular conditions that ultimately ensure the tool meets the principles of assessments and rules of evidence. To ensure the tool is Valid, we use a mapping matrix that carefully...
7 Steps to map an assessment

7 Steps to map an assessment

Mapping assessments There are two approaches to mapping; 1. As you develop the assessments, 2. Mapping existing assessments. The approaches have a slight difference in the process, but the end results should be the same. I’d like to cover mapping existing...
My top 3 workplace training tips

My top 3 workplace training tips

The phone rings again and your trainee is called off to attend to another customer. You sit patiently waiting for her to return and shuffle some assessment papers around in your folder. You can’t help but think that this workplace isn’t serious about training. Or that...

Taking learning and development seriously

When you were a teenager, chances are, you sat in a sterile room on a weekday morning with a few of your compatriots, answering a long list of driver safety questions. The State government of the day wanted you to attain a certain level of knowledge before proving...
Creating a 40 minute presentation in just 5 minutes

Creating a 40 minute presentation in just 5 minutes

Let’s look at the stumbling blocks that some people have when it comes to developing a 40 minute training session. Firstly, it can be the subject itself. What should I train? Where do I start? This should be the easiest step to overcome, but I have seen people...

Documenting Emotional Behaviours

Excerpt from our Diploma of Leadership and Management program Documenting behaviours To analyse emotional behaviours, collecting and recording your data accurately is essential. It is difficult to recall subtle emotional behaviours accurately more than 60 minutes...