This unit of competency involves a structured problem-solving process within the context of a job role. It begins by identifying complex issues, documenting objectives and risks, researching relevant frameworks, and calculating required resources in consultation with stakeholders. Subsequently, it leads to the development of solutions through ideation sessions, critical evaluation, and decision-making. The final stage involves refining the solution based on feedback, maintaining a feedback register, and seeking necessary approvals for implementation, all in adherence to organisational policies and procedures.