Course Content
A critical thinking approach
We all make decisions and solve problems each day – in both our personal lives and workplaces. Some decisions are quick and easy to make. Perhaps the problem or issue you encounter is a familiar one that has a tried and tested solution. However, often times the solution to your issue is not straight forward and its resolution requires more than your intuition. Some decisions you make are critical, whereas others are non-critical.
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Making and reviewing decisions
Making and reviewing critical decisions is vital because it directly impacts outcomes in personal and professional life. Thoroughly assessing options, risks, and potential consequences helps avoid costly mistakes and achieve goals effectively. Regularly reviewing decisions ensures ongoing relevance and adaptability, particularly in dynamic environments. It promotes learning from past experiences and allows for necessary adjustments, enhancing decision-making skills and the ability to navigate complex situations successfully.
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BSBCRT611 Apply critical thinking for complex problem solving
About Lesson

As you seek to identify issues in the workplace, you may be required to interpret and analyse numeric or financial information to identify patterns and trends.

In addition, you may be exposed to ‘wicked problems’. These issues have been collectively named ‘wicked’ problems. The term ‘wicked’ in this context does not imply evil, but rather highlights the complexity of the matter.