About Course
This competency unit focuses on effective communication of an organisation’s mission and goals, aligning them with values, standards, and responsibilities. It emphasizes the importance of tailoring communication to meet the needs of individuals and groups while setting clear expectations. The unit also covers the influence of decision-making within organizational policies, promoting improvements, and adapting to global and technological changes. Building and supporting teams involves assigning responsibilities, providing resources, fostering a positive work environment, and encouraging innovation. Additionally, it emphasises personal and professional competence by modelling ethical behaviour, adapting leadership styles, setting and achieving objectives, and engaging in continuous professional development and networking.