Course Content
Establish ways of working within team
In this unit, you'll learn how to establish effective team dynamics by identifying team members, communicating objectives, and promoting continuous improvement and innovation through mentoring and coaching. It also involves developing strategies for monitoring and evaluating performance and sustainability while seeking input from stakeholders for improvement opportunities
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Establishing the team to support innovation
05:56
Awareness of continuous improvement methods
05:36
Identify improvements
This topic focuses on identifying and implementing improvements within a team. It involves analysing performance reports, recognising changing trends and opportunities, and collecting data to assess areas for improvement in supply chains and operational systems. Additionally, it includes conducting gap analyses to pinpoint improvement needs, fostering communication among team members regarding identified improvement areas, and identifying learning opportunities for team skill enhancement.
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Analysing gaps and recommending improvements
03:40
Implement innovative processes
This topic covers the implementation of innovative processes. It involves confirming objectives, timeframes, measures, and communication plans for effective implementation. Addressing the impact of change on individuals and implementing transition plans is crucial. Additionally, it includes contingency planning for non-performance, investigating failures, managing challenges, and ensuring the capture and management of learning through a knowledge management system
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Implementing improvements and innovation
03:32
Recording and actioning feedback
01:35
Develop workplace culture and tools for continuous improvement, innovation and learning
This topic focuses on developing a workplace culture that fosters continuous improvement, innovation, and learning. It involves regular evaluation of improvement systems and innovation, communicating the costs and benefits to stakeholders, establishing rewards for these practices, and actively seeking and responding to feedback from stakeholders to enhance the culture of improvement and innovation.
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Developing and sustaining an innovative workplace culture
04:09
BSBSTR601 Manage innovation and continuous improvement
About Lesson

In this lesson, the focus is on identifying performance improvements, analysing changing trends and opportunities, addressing areas for improvement, conducting gap analysis, and communicating the need for improvement within an organisation.

The process starts with a review of existing performance reports, which encompass various aspects such as budget, quality, and customer feedback compared to benchmarks. These reports reveal gaps, trends, or variances that managers can act upon. For instance, an annual employee satisfaction survey may highlight areas needing improvement.

To determine if an opportunity exists when a trend indicates suboptimal performance, several factors must be considered, including market demand, competition, available resources, and alignment with core competencies. This involves assessing risks, costs, and benefits and engaging stakeholders for informed decision-making.

Identifying gaps between benchmark objectives and real data is crucial. Analysing these gaps enables the recommendation of improvements or innovative solutions. For example, resolving quality issues caused by a specific supply problem might involve changing suppliers or product redesign for enhanced efficiency and meeting organisational objectives. Ultimately, the goal is to align performance with benchmarks and improve overall operations.

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