Course Content
Establish ways of working within team
In this unit, you'll learn how to establish effective team dynamics by identifying team members, communicating objectives, and promoting continuous improvement and innovation through mentoring and coaching. It also involves developing strategies for monitoring and evaluating performance and sustainability while seeking input from stakeholders for improvement opportunities
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Establishing the team to support innovation
05:56
Awareness of continuous improvement methods
05:36
Identify improvements
This topic focuses on identifying and implementing improvements within a team. It involves analysing performance reports, recognising changing trends and opportunities, and collecting data to assess areas for improvement in supply chains and operational systems. Additionally, it includes conducting gap analyses to pinpoint improvement needs, fostering communication among team members regarding identified improvement areas, and identifying learning opportunities for team skill enhancement.
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Analysing gaps and recommending improvements
03:40
Implement innovative processes
This topic covers the implementation of innovative processes. It involves confirming objectives, timeframes, measures, and communication plans for effective implementation. Addressing the impact of change on individuals and implementing transition plans is crucial. Additionally, it includes contingency planning for non-performance, investigating failures, managing challenges, and ensuring the capture and management of learning through a knowledge management system
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Implementing improvements and innovation
03:32
Recording and actioning feedback
01:35
Develop workplace culture and tools for continuous improvement, innovation and learning
This topic focuses on developing a workplace culture that fosters continuous improvement, innovation, and learning. It involves regular evaluation of improvement systems and innovation, communicating the costs and benefits to stakeholders, establishing rewards for these practices, and actively seeking and responding to feedback from stakeholders to enhance the culture of improvement and innovation.
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Developing and sustaining an innovative workplace culture
04:09
BSBSTR601 Manage innovation and continuous improvement
About Lesson

Lean, Six Sigma, and Total Quality Management (TQM) are three prominent methodologies that strive to enhance organizational performance and product/service quality, albeit with distinct approaches.

Lean is a philosophy focused on efficiency and waste reduction, urging organizations to deliver value to customers while minimizing resources. It emphasizes continuous improvement and employee involvement, advocating for processes like just-in-time production and jidoka to streamline operations and enhance competitiveness.

Six Sigma, developed by Motorola and popularized by General Electric, centers on data-driven process improvement. It targets near-perfect performance by reducing defects through the DMAIC framework. Statistical analysis, training, and project management are essential tools to achieve the goal of 3.4 defects per million opportunities, resulting in enhanced efficiency and customer satisfaction.

TQM, on the other hand, takes a holistic approach by integrating quality into all aspects of an organization. Originating from Japanese practices, it emphasizes continuous improvement, customer focus, employee empowerment, and data-driven decision-making. TQM fosters a culture of quality to eliminate defects, reduce waste, and optimize processes for long-term competitive advantage.

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