Training needs analysis

By Dan Categories: RTO management
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About Course

For any organisation, large or small, success or failure depends upon the skills of the employees. Employee skills need to be established, developed, nurtured and expanded upon to meet the changing needs of both the organisation and its customers. This principle is one of the foundation stones upon which the entire profession of human resource management (HRM or just HR) is built. All too often, business and organisational funding for the development of employee skills is a poor cousin to capital purchases or purchase and maintenance of machinery or inventory. As a result, HR, training or staff development managers have had to become more selective and targeted in their approach to directing resources for the training of employees.

For organisations to accurately direct resources to achieve their functional outcomes— whether that is to have suitably qualified staff to use new equipment, or supervisors skilled in project management—they must understand exactly what the requirement is in terms of training. To achieve this, we employ a fundamental analysis tool to determine where these training resources are needed. We undertake a form of gap analysis, known as the training needs analysis or TNA.

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What Will You Learn?

  • How to prepare for an evaluation of training needs
  • Deciding on the best data collection technique
  • Analyse data and information for the purposes of a training recommendation
  • Prepare a TNA report
  • Present your training recommendations

Course Content

Identify the organisation’s needs
The TNA performs the task of identifying and analysing the gap between existing skills and the required skills for a particular task or job function, to allow managers to select appropriate training solutions.

Conduct the training needs analysis
A mistake often made by facilitators who have never conducted TNAs is underestimating the time required to complete the data gathering, analysis and drafting recommendations. There is also often a tendency to gather either too much or too little relevant data on the existing training, skills and knowledge within an organisation. Depending on the size of the organisation and the organisational objectives, a TNA may take several days, or up to several weeks or even months to complete. The reason for this extended completion time is the need to gather high quality, reliable data upon which to base your recommendations. Time invested early in this stage will pay off in determining appropriate and efficient training solutions.

Provide advice to the organisation
Organisations undertake training needs analyses to inform and advise on options available, which may or may not include training, to meet their organisational objectives. The product of a TNA will be the report presented to the client organisation, containing the information gathered, the gap identified and the solutions recommended in the light of the analysis and of the organisation’s objectives. Where the solution is found to include training, a training plan should be included.

Assessment assistance
We run through completing the assessment in your workbook

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