Course Content
Develop evaluation plan
This topic covers: 1.1 Obtain and interpret information on organisation’s policies, procedures and compliance requirements 1.2 Develop evaluation methodology 1.3 Prepare evaluation plan, detailing established evaluation criteria and data to be collected 1.4 Confirm approval of plan from relevant stakeholders
Identifying and gathering evidence
This topic focuses on these three steps: 2.1 Identify sources of information according to audit plan 2.2 Interview relevant stakeholders 2.3 Gather information and documentation
Exit meeting and performance improvement
4.1 Review, assess, and reach agreement on audit team findings according to audit plan 4.2 Prepare for exit meeting 4.3 Examine results and findings against audit objectives and present to relevant stakeholders 4.4 Confirm reporting arrangements for the quality audit with the auditee 4.5 Explain context and consequences of audit and discuss follow-up 4.6 Review and submit final audit report according to audit plan 5.1 Provide feedback on performance to audit team 5.2 Encourage and support audit team to review their own work 5.3 Provide and document advice for individual improvement
BSBAUD512 Lead quality audit
About Lesson

These principles are universally applicable to all audits, regardless of the type or size of the organisation to be audited. They help ensure that the audit process is carried out in an effective and consistent manner, leading to the improvement of the quality management system and the organisation’s performance. Quality audits can also provide objective evidence concerning the need for the reduction, elimination, and most importantly, prevention of nonconformities, which in turn can lead to significant improvements in cost control, competitiveness, and market positioning.


  1. Integrity: The foundation of professionalism, auditors must perform their work with honesty, diligence, and responsibility. They must observe and apply appropriate ethical standards.
  2. Fair Presentation: The obligation to report truthfully and accurately. Audit findings, conclusions, and reports should reflect truthfully and accurately the audit activities.
  3. Due Professional Care: The application of diligence and judgment in auditing. Auditors must exercise care in accordance with the importance of the task they perform and the confidence placed in them by the organisation and other stakeholders.
  4. Confidentiality: Securing information acquired during the course of the audit is imperative. Auditors must not use the information for any personal gain or in a manner that would be detrimental to the client’s interests or the integrity of the audit process.
  5. Independence: The basis for the impartiality of the audit and objectivity of the audit conclusions. Auditors must be independent of the activity being audited and must approach the audit with an unbiased and objective mindset.
  6. Evidence-Based Approach: The rational method for reaching reliable and reproducible audit conclusions in a systematic audit process. Audit evidence should be verifiable and based on samples of the information available, since an audit is conducted during a finite period of time and with finite resources.
  7. Customer Focus: Understanding and meeting the needs and expectations of customers is paramount. This principle emphasises that auditors should consider the interests of all parties involved, including the organisation, its customers, and any other stakeholders.