Course Content
Develop evaluation data
Obtain and interpret information on organisation’s policies, procedures and compliance requirements. Develop evaluation methodology. Prepare evaluation plan, detailing established evaluation criteria and data to be collected. Confirm approval of plan from relevant stakeholders
Prepare and analyse evaluation data
Source required evaluation data according to evaluation plan. Organise, interpret and review collected data against established evaluation criteria. Discuss issues interpreting data and address in consultation with relevant stakeholders. Arrange evaluation data for analysis
Determine findings and reports on outcomes
Develop and discuss preliminary findings and any identified issues with relevant stakeholders. Source additional data required to clarify aspects of findings, and issues, where required. Prepare recommendations for actions to improve identified issues
BSBAUD515 Evaluate and review compliance
About Lesson

There are several methods that may be used to evaluate compliance in a training organisation. Below, we discuss four methods and describe how they may apply to a training organisation context.

  1. Audits and Inspections:
    • Description: This method involves systematic examination of records, procedures, and practices to verify adherence to internal policies and external regulations or standards such as the ISO 9001, AQF, or RTO standards. Audits can be internal, conducted by the organisation itself, or external, performed by regulatory bodies or third-party auditors. Inspections typically focus on physical aspects, such as facilities and equipment, to ensure they meet safety and quality standards.
    • Appropriateness: Audits and inspections are fundamental in a training organisation because they provide a structured approach to assess compliance with educational standards, occupational health and safety regulations, and industry-specific requirements. This method helps identify non-compliance issues, areas for improvement, and best practices, promoting continuous improvement and accountability within the organisation.
  2. Feedback Mechanisms:
    • Description: Feedback mechanisms involve collecting opinions and evaluations from stakeholders, including students, staff, and employers, regarding the quality and effectiveness of training programs. This can be achieved through surveys, suggestion boxes, focus groups, and stakeholder meetings.
    • Appropriateness: Gathering feedback is crucial in a training organisation because it offers direct insights into the perceived quality and relevance of the training provided. It helps in understanding whether the training meets the learners’ needs and industry expectations, thus ensuring that the training organisation remains compliant with educational standards and responsive to stakeholder requirements.
  3. Performance Monitoring and Reporting:
    • Description: This method entails tracking and analysing key performance indicators (KPIs) related to educational outcomes, such as graduation rates, employment outcomes, and student satisfaction. Regular reporting on these metrics ensures transparency and accountability.
    • Appropriateness: Performance monitoring is essential in a training organisation to ensure that it achieves its educational objectives and maintains compliance with accreditation standards. By continuously measuring performance against predefined benchmarks, the organization can identify trends, pinpoint areas for improvement, and make informed decisions to enhance the quality of training.
  4. Policy and Procedure Reviews:
    • Description: Regular reviews of organisational policies, procedures, and training materials ensure they are up-to-date and in alignment with current laws, regulations, and industry standards. This process involves revising documents, practices, and course content to reflect changes in regulations, technological advancements, and evolving industry needs.
    • Appropriateness: In the dynamic landscape of vocational training, where regulations and industry requirements frequently change, policy and procedure reviews are vital to maintain compliance. They ensure that the training organisation’s operations, curricula, and delivery methods are current, relevant, and effective in meeting regulatory and industry standards, thereby safeguarding the organization’s accreditation status and reputation.


Each of these methods plays a critical role in maintaining and enhancing the quality and compliance of a training organisation. By implementing a combination of these approaches, a training organisation can ensure it not only meets the required standards but also fosters an environment of continuous improvement and stakeholder satisfaction.