Course Content
Develop evaluation data
Obtain and interpret information on organisation’s policies, procedures and compliance requirements. Develop evaluation methodology. Prepare evaluation plan, detailing established evaluation criteria and data to be collected. Confirm approval of plan from relevant stakeholders
0/5
Prepare and analyse evaluation data
Source required evaluation data according to evaluation plan. Organise, interpret and review collected data against established evaluation criteria. Discuss issues interpreting data and address in consultation with relevant stakeholders. Arrange evaluation data for analysis
0/2
Determine findings and reports on outcomes
Develop and discuss preliminary findings and any identified issues with relevant stakeholders. Source additional data required to clarify aspects of findings, and issues, where required. Prepare recommendations for actions to improve identified issues
0/2
BSBAUD515 Evaluate and review compliance
About Lesson

Four key policies and procedures that are directly relevant or contribute significantly to compliance are:

  1. Quality Management Policy:
    • This policy outlines the organisation’s commitment to maintaining high standards in its services and operations. It covers aspects such as continuous improvement, customer satisfaction, and adherence to quality standards like ISO 9001. The Quality Management Policy ensures that all training programs and administrative processes are consistently evaluated and improved, leading to enhanced quality and compliance with educational standards and regulations. It involves regular reviews, audits, and updates to the training content and delivery methods to align with industry standards and best practices.

 

  1. Data Protection and Privacy Policy:

Given the sensitive nature of student records and staff information, a Data Protection and Privacy Policy is crucial. This policy outlines how personal data is collected, used, stored, and

    • protected, ensuring compliance with privacy laws and regulations such as the Australian Privacy Act 1988, and, where relevant, international regulations like the General Data Protection Regulation (GDPR). It includes procedures for data access, data correction requests, and response strategies for data breaches, ensuring that personal information is handled responsibly and transparently.

 

  1. Health and Safety Policy:
    • A Health and Safety Policy is essential for providing a safe learning and working environment. This policy outlines the organisation’s approach to identifying, assessing, and managing health and safety risks, compliance with occupational health and safety (OHS) laws, and the promotion of wellbeing among students and staff. It includes procedures for reporting and responding to incidents, emergency preparedness, and regular safety training and drills. This ensures a culture of safety within the organisation, minimising the risk of accidents and ensuring compliance with OHS regulations.

 

  1. Ethics and Conduct Policy:
    • An Ethics and Conduct Policy is fundamental in establishing a professional and ethical work and learning environment. This policy outlines the expected standards of behaviour from both staff and students, including issues related to academic integrity, discrimination, harassment, and professional conduct. It ensures that the organisation operates in a fair, respectful, and legally compliant manner. The policy includes mechanisms for reporting and addressing unethical behaviour or misconduct, safeguarding the organisation’s integrity and compliance with legal and ethical standards.

 

Each of these policies plays a critical role in ensuring that the training organisation operates in a compliant, efficient, and ethical manner. By clearly defining expectations, procedures, and responsibilities, these policies help to create a structured environment where compliance is integrated into daily operations, contributing to the overall effectiveness and reputation of the organisation.

Exercise Files
QUALITY MANAGEMENT POLICY – TEMPLATE.docx
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