Course Content
A critical thinking approach
We all make decisions and solve problems each day – in both our personal lives and workplaces. Some decisions are quick and easy to make. Perhaps the problem or issue you encounter is a familiar one that has a tried and tested solution. However, often times the solution to your issue is not straight forward and its resolution requires more than your intuition. Some decisions you make are critical, whereas others are non-critical.
Making and reviewing decisions
Making and reviewing critical decisions is vital because it directly impacts outcomes in personal and professional life. Thoroughly assessing options, risks, and potential consequences helps avoid costly mistakes and achieve goals effectively. Regularly reviewing decisions ensures ongoing relevance and adaptability, particularly in dynamic environments. It promotes learning from past experiences and allows for necessary adjustments, enhancing decision-making skills and the ability to navigate complex situations successfully.
Assessment assistance
BSBCRT611 Apply critical thinking for complex problem solving
About Lesson

A critical decision refers to a pivotal choice made under circumstances where the outcome significantly impacts an individual, organisation, or situation. It encompasses a careful evaluation of available information, potential consequences, and alternatives. Such decisions often involve substantial risks, substantial resources, or long-term implications.

Critical decisions demand a thorough analysis, weighing factors like ethics, financial viability, and strategic alignment. They may involve complex problem-solving, collaboration, and emotional intelligence to navigate uncertainty and conflicting interests. Success in handling critical decisions hinges on sound judgment, foresight, adaptability, and the ability to learn from both successes and failures to drive positive outcomes.

Two examples of critical decisions are:

  1. Corporate Merger: When two companies contemplate a merger, it’s a critical decision that encompasses extensive financial analysis, legal considerations, and strategic planning. Executives must assess the potential benefits, risks, and cultural compatibility to determine if the merger aligns with their long-term objectives. A misjudgment in this decision could lead to significant financial losses and operational challenges.

  2. Medical Treatment Choice: For a patient facing a life-threatening illness, choosing a treatment plan is a critical decision. It involves weighing various medical options, considering potential side effects, costs, and quality of life implications. Patients often rely on expert advice from healthcare professionals, making it vital to ensure the chosen treatment aligns with the patient’s values and preferences. A wrong choice can have severe health consequences.


A non-critical decision is a choice or action that does not carry significant consequences, risks, or long-term impact. These decisions are typically routine, mundane, or have minimal implications for individuals or organisations. Non-critical decisions often involve day-to-day matters that can be made quickly and with relatively little deliberation.

Examples of non-critical decisions include choosing what to have for breakfast, deciding what clothes to wear for the day, or selecting a movie to watch for entertainment. These decisions do not require extensive analysis, planning, or consideration of potential consequences because they are unlikely to significantly affect one’s life or the success of an organisation.