Course Content
Allocating work
1.1 Consult relevant groups and individuals on work to be allocated and resources available 1.2 Develop work plans and allocate work according to organisational requirements and operational plans 1.3 Develop and confirm performance standards and key performance indicators with relevant staff 1.4 Conduct risk analysis according to organisational risk management plan and legal requirements
Assess performance & provide feedback
2.1 Review performance management and processes according to legislation, organisational objectives and policies 2.2 Train participants in the performance management and review process 2.3 Conduct performance management according to organisational policies procedures and relevant timelines 2.4 Monitor and evaluate performance according to performance standards and key performance indicators 3.1 Provide informal feedback and coaching to staff 3.2 Advise relevant personnel, where performance is poor and take necessary actions 3.3 Document feedback according to the organisational performance management system 3.4 Conduct formal structured feedback sessions as necessary and according to organisational policy
Manage performance follow up
4.1 Develop performance improvement and development plans according to organisational policies 4.2 Monitor underperforming individuals according to organisational policies 4.3 Respond to underperforming individuals, as required 4.4 Reinforce excellence in performance through recognition and continuous feedback
BSBLDR522 Manage people performance
About Lesson

HR Support Services for Effective Team Performance Management:


More general support services offer by an HR department include:


  1. Recruitment & Onboarding:
  • Job posting and advertising
  • Candidate screening and selection
  • Interview coordination and execution
  • New hire onboarding processes and training


  1. Employee Relations & Engagement:
  • Conflict resolution and mediation
  • Disciplinary action processes
  • Employee grievance procedures
  • Employee engagement initiatives and surveys
  • Diversity and inclusion programs


  1. Compensation & Benefits:
  • Salary and benefits administration
  • Performance-based pay and bonus structures
  • Benefits enrolment and communication
  • Retirement plan administration


  1. Training & Development:
  • Needs assessment and training program development
  • Delivery of training programs (in-house or facilitated)
  • Management and leadership development
  • Skills development programs for employees
  • Learning management system (LMS) administration


  1. HR Compliance & Legal:
  • Maintaining compliance with labor laws and regulations
  • Recordkeeping and data management
  • Workplace safety and health programs
  • Anti-discrimination and harassment training
  • Providing guidance on HR legal matters


  1. HR Technology & Administration:
  • Human resource information system (HRIS) management
  • Payroll processing and administration
  • Leave management systems
  • Performance management software implementation
  • Data analysis and reporting for HR decisions


  1. Specialist Services:
  • Outsourced recruitment services
  • Employee wellness programs
  • Workforce analytics and talent management
  • Outplacement services


These are just a few examples, and the specific services offered by an HR department will vary depending on the size and nature of the organisation.