Course Content
Prepare to develop emotional intelligence
1.1 Develop evaluation criteria for assessing emotional strengths and weaknesses 1.2 Assess emotional strengths and weaknesses against evaluation criteria 1.3 Identify and analyse potential emotional stressors in the workplace 1.4 Identify methods for responding to emotional stressors 1.5 Seek feedback from others to identify and confirm methods for responding to emotional stressors in the workplace
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Develop your emotional intelligence
2.1 Analyse and document emotional responses of co-workers 2.2 Develop a plan for identifying and responding to a range of emotional expressions 2.3 Apply techniques that indicate flexibility and adaptability in dealing with others in the workplace 2.4 Apply techniques that show consideration for the emotions of others when making decisions 2.5 Consult with relevant stakeholders and identify improvement areas for own emotional intelligence
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Promote development of emotional intelligence in others
3.1 Identify workplace opportunities for others to express their thoughts and feelings 3.2 Develop tasks for assisting others to understand effect of personal behaviour and emotions on others in the workplace 3.3 Implement identified opportunities and tasks in the workplace according to organisational policy and procedures
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BSBPEF502 Develop and use emotional intelligence
About Lesson

Exploring your emotional intelligence (EQ) can provide valuable insights into how you manage emotions and interact with others. Various online platforms offer EQ evaluations, each with unique features to help you understand different facets of your emotional intelligence. Truity’s Emotional Intelligence Test presents a free EQ quiz that assesses your emotional intelligence across five key areas, aiming to enhance your self-management and interpersonal relations. The quiz consists of 55 questions and typically takes 5-10 minutes to complete, with the option to view results immediately after completion​​. https://www.truity.com/test/emotional-intelligence-test

Mind Help offers a straightforward emotional intelligence test comprising 15 questions. This test focuses on understanding your emotional responses and how they influence your interactions with others. It is designed to be quick and provides immediate feedback on your EQ score​​. https://mind.help/assessments/emotional-intelligent-test-ei/

Psychology Today provides a more comprehensive EQ assessment, taking around 45 minutes to complete. While the initial snapshot of your results is free, there is an option for a detailed evaluation at a cost. This test is thorough, examining various aspects of emotional intelligence​​. https://www.psychologytoday.com/us/tests/personality/emotional-intelligence-test

SUCCESS Magazine lists several top-notch emotional intelligence tests, including offerings from the Global Leadership Foundation and the Last Eight Percent, which are praised for their ease of use and the actionable insights they provide. These tests are recommended for their reliability and the value they offer to both individuals and organisations looking to enhance emotional competencies​​. https://www.success.com/emotional-intelligence-test/#google_vignette

GoodTherapy collaborates with PsychTests AIM Inc. to provide an emotional intelligence test that compares your EQ to a standard intelligence test scale. The test involves 146 questions and offers both free snapshot results and an in-depth report for a fee. This test is particularly noted for its detailed analysis across multiple dimensions of emotional intelligence​​. https://www.goodtherapy.org/tests/emotional-intelligence.html

Each of these tests offers a unique approach to evaluating emotional intelligence, from quick assessments to more detailed analyses. Depending on your needs and the depth of insight you’re seeking, you may choose to explore one or several of these options.