Course Content
Reviewing existing policies
1.1 Identify existing policies in the organisation 1.2 Analyse existing policies according to organisational procedures 1.3 Evaluate improvement needs and opportunities 1.4 Consult with relevant stakeholders and confirm need for new policy development
Establish the need for policy development
2.1 Identify internal and external factors likely to cause changes to organisation policy 2.2 Consult with relevant stakeholders and document impacts of factors identified 2.3 Analyse need for new policy against internal and external environment and existing policies 2.4 Identify and recommend to relevant stakeholders priority areas for policy development according to organisational procedures 2.5 Identify and analyse associated issues and risks likely to impact policy development 2.6 Implement risk management processes
Prepare for and develop policy
3.1 Identify type of information required to develop policy 3.2 Outline policy requirements according to organisational procedures 3.3 Develop an analytical framework for the development of policy 3.4 Source, analyse and apply relevant information to support policy development according to organisational policies and procedures 3.5 Develop, consult with and recommend to relevant stakeholders a range of policy options and assessment criteria 3.6 Obtain approvals from stakeholders according to the policy development plan and organisational policies and procedures 3.7 Draft policy according to consultations, feedback and organisational policies and procedures 3.8 Facilitate agreement to policy via organisational channels and relevant stakeholders
Release and review policy development processes and policy
4.1 Communicate with relevant stakeholders responsible for implementing new policy 4.2 Facilitate discussion and manage dissenting stakeholders 4.3 Release and promote the policy according to organisational requirements 4.4 Seek feedback and respond to relevant stakeholders for future improvements for policy development
BSBSTR503 Develop organisational policy
About Lesson

This final stage in policy development focuses on implementing the new policy, gathering feedback, and refining the development process for future initiatives. Let’s explore each of these steps and how you can action them. An example is provided for each step to see how it might play out when introducing a new policy.

Communicate with those responsible for implementing the new policy


This involves clear and comprehensive communication to all individuals or teams who will be directly involved in implementing the policy. It ensures that everyone understands their roles, responsibilities, and the specific actions required to put the policy into practice. Effective communication can include:

  • Formal Notifications: Emails, messages, or official announcements to inform stakeholders about the new policy and its effective date.
  • Training Sessions: Conducting workshops or training sessions to explain the policy’s purpose, details, and how it should be implemented. These can be pre-recorded, virtual or face to face.
  • Q&A Sessions: Providing opportunities for stakeholders to ask questions and clarify any doubts they may have. This may be as part of a training session.
  • Resource Materials: Creating user-friendly guides, FAQs, or other materials that stakeholders can refer to for guidance. This is recommended for more complex policies.



A new social media policy is being implemented. The HR department sends an email to all employees with a link to the policy document and schedules training sessions for managers on how to monitor and enforce the policy.