Course Content
Prepare for e-learning
This section of the unit focuses on the initial preparation phase for e-learning, starting with accessing and understanding organisational procedures related to one's job role in e-learning. It involves evaluating training and assessment strategies to determine the purpose, target group, and specific learning resources and requirements. This phase also includes analysing nationally recognised competency units to set workplace performance standards. The development of e-learning training strategies is crucial for managing and sequencing activities, ensuring logical content progression and learner progress continuity. Additionally, it's important to identify potential constraints and risks associated with e-learning, along with organising the necessary support to address foundational skill and learning needs, including accessing specialist support when needed. This comprehensive approach ensures a well-structured and effective e-learning framework.
Prepare e-learning environment
This segment of the unit addresses the technical aspects of setting up an e-learning environment. It begins with confirming the technical requirements necessary for the e-learning setup to function optimally. This is followed by a rigorous process of trialling and checking all e-learning resources and materials to ensure they are free from technical glitches. The unit also involves developing and documenting protocols for the e-learning environment, ensuring these are in line with legislative and regulatory requirements. The focus then shifts to the design and development of learning objects specifically for e-learning facilitation, which involves creating engaging and effective educational content. Finally, the unit requires identifying and organising specific technical support needs and mechanisms to assist e-learners, ensuring that they have the necessary support to overcome any technical challenges they may encounter in the e-learning process. This comprehensive approach ensures a robust and seamless e-learning technical environment.
Introduce e-learning
This part of the unit involves the introductory phase of the e-learning process, focusing on familiarising learners with the e-learning environment in an Australian context. It starts with providing a comprehensive introduction to the e-learning platform, during which the objectives and protocols of the e-learning course are discussed, clarified, and agreed upon. The unit then emphasises the importance of establishing a constructive relationship between the facilitator and the e-learners, fostering a sense of connection and support. Additionally, it highlights the initiation of relationships among e-learners themselves, advocating for an inclusive and diverse learning environment. This approach is essential for creating a positive and collaborative e-learning experience, where all learners feel valued and included, fostering a conducive learning atmosphere.
Deliver e-learning
This section of the unit focuses on the practical aspects of delivering e-learning, particularly in utilising various electronic tools and techniques. It involves implementing electronic tools as per the e-learning training plan to facilitate the learning process effectively. The unit also emphasises the use of specific e-learning facilitation techniques aimed at ensuring a productive and engaging learning experience for all participants. Additionally, it addresses the importance of having support mechanisms in place to promptly and efficiently resolve any technical issues that may arise during the e-learning sessions. Furthermore, the unit advocates for integrating opportunities for authentic learning, practical exercises, and formative assessments into the e-learning experience. This approach is designed to enhance the learners' engagement and understanding, providing a comprehensive and interactive online learning environment.
Monitor and review e-learning
The final part of the unit addresses the ongoing monitoring and review of the e-learning process. It starts with the continuous monitoring and documentation of e-learner support and progress, ensuring these activities align with organisational requirements. This includes providing learner support both within the e-learning environment and externally, catering to diverse learner needs. Active monitoring of e-learner interaction and participation is crucial, with interventions as necessary to sustain momentum and engagement in e-learning activities. Additionally, there's an emphasis on maintaining, storing, and securing training records in compliance with organisational procedures to ensure data integrity and privacy. The unit concludes with a reflective practice component, where feedback from e-learners is actively sought and evaluated in accordance with organisational guidelines. This feedback is essential for understanding the effectiveness of the e-learning delivery. Furthermore, it involves a self-analysis of one's own e-learning facilitation practice, identifying areas for improvement. This reflective process is key to professional growth and enhancing the quality and effectiveness of e-learning facilitation, ensuring it meets the evolving needs of learners and organisational standards.
TAEDEL511 – Facilitate e-learning
About Lesson

Training organisations facilitating e-learning typically establish a set of procedures to ensure a smooth, effective, and compliant learning environment. These procedures cover various aspects such as accessing and customising session plans, record-keeping, learner support, addressing work health and safety (WHS) responsibilities, and professional development. Here’s a typical breakdown:

  1. Accessing and Customising Session Plans and Learning Resources: 
    • Digital Platforms: Organisations often use a Learning Management System (LMS) where educators can access and customise session plans and resources. This system is usually cloud-based for easy access from different locations.
    • Customisation Tools: The LMS typically provides tools to tailor session plans to meet specific course objectives and learner needs, allowing for the integration of various multimedia elements and interactive content.
    • Resource Library: A repository of educational resources, including standard templates, multimedia files, and reference materials, is maintained for easy access and customisation.


  1. Record Keeping: 
    • Digital Documentation: Organisations maintain digital records of all training activities, including learner attendance, progress, assessment results, and feedback, usually within the LMS.
    • Compliance and Reporting: Regular reports are generated for internal review and compliance with relevant educational standards and regulations.
    • Data Security and Privacy: Ensuring the security and confidentiality of learner records in accordance with data protection laws.


  1. Learner Support: 
    • Helpdesk and Technical Support: Providing learners with access to technical support for navigating the e-learning platform and troubleshooting any issues.
    • Academic Support: Offering tutoring, mentoring, and academic counselling services to support learners throughout their educational journey.
    • Feedback Mechanisms: Implementing systems for learners to provide feedback on courses, materials, and their overall learning experience.


  1. Identifying and Addressing WHS Responsibilities: 
    • WHS Training: Providing training to staff on WHS responsibilities, particularly focusing on ergonomics and safe work practices when using computers and digital devices.
    • Risk Assessment: Regularly assessing potential health and safety risks associated with e-learning environments and implementing appropriate control measures.
    • Policy Development: Establishing clear policies and procedures for maintaining a safe and healthy work environment, even in remote or home-based settings.


  1. Professional Development: 
    • Training Programs: Offering ongoing training programs for staff to enhance their skills in e-learning facilitation, technology use, and instructional design.
    • Performance Reviews: Conducting regular performance evaluations and identifying areas for professional growth and development.
    • Career Development Opportunities: Encouraging staff to engage in further education and professional development activities relevant to their roles and the field of e-learning.


These procedures are essential in creating an organised, supportive, and efficient e-learning environment. They not only facilitate the delivery of quality education but also ensure that the organisation and its staff are equipped, compliant, and responsive to the changing dynamics of digital learning.