Course Content
Plan and prepare evaluation
Any evaluation must be properly planned. You must be clear about the purpose of the evaluation and what criteria will be used to determine outcomes. You will also need access to information and the assistance of experienced stakeholders. These factors must come together efficiently to achieve a successful review.
Collect and collate evaluation data
With the project plan prepared, and task roles and responsibilities allocated, the review process can begin. Initially this means gathering all relevant documents and information for evaluation. This may mean conducting interviews with staff and students, or simply getting together the learning and assessment strategies, assessment tools or policy and procedure manuals in line with the scope of the audit or review.
Analyse evaluation information and make conclusions
The information collected is only as good as the knowledge you are able to draw from it and the use to which that knowledge is put. This part of the process requires the use of analysis and interpretation skills to evaluate all the information gathered as well as the organisation’s management systems. The analysis of the documentation and systems is extremely important as far-reaching decisions could be based on the outcome of this process. It is vital, therefore, that the information you analyse is relevant, current and of sufficient quality and quantity.
Report on the conclusions and recommendations
The final part of the review process is the formal report on the findings of the evaluations undertaken. This report should then, ideally, form part of the organisation’s continuous improvement program. The report should include information on any breaches of compliance identified as well as suggestions for their rectification.
TAEDES515 – Evaluating training
About Lesson

If you’re running an internal evaluation, only include those who need to know or participate. Including non-essential stakeholders will extend the process and may not benefit the outcome in any way. So choose carefully and make note of who, their position, and their involvement on your evaluation documentation.

Utilise the Stakeholder Analysis tool, which helps identify and prioritise stakeholders based on their influence and interest. Plan how you’ll engage them throughout the evaluation. For instance, trainers and learners could participate in focus groups or surveys, while managers might require periodic progress reports.

Data Collection, Collation, and Storage:

Collecting data is an intricate process. Implement data collection methods, ensuring they align with your chosen techniques and instruments. Collate and store data securely, adhering to organizational procedures to maintain data integrity. Utilise tools like data management software or databases to facilitate efficient storage and retrieval.

Identifying Potentially Useful Information:

Sometimes, valuable information may emerge during the evaluation that wasn’t initially identified in the plan. Ensure you have mechanisms in place to capture this unexpected data. Use tools like “Issue Logs” or “Opportunity Registers” to record and track such information, allowing for its integration into the evaluation process. 

Collating and Processing Data:

The final step involves processing the gathered data. Utilise statistical analysis tools, such as SPSS or Excel, for quantitative data. For qualitative data, coding and thematic analysis can be beneficial. Ensure that the data processing aligns with organisational requirements and that the results are presented in a clear and meaningful manner.

Exercise Files
Stakeholder Analysis Tool for Training Program Evaluation.docx
Size: 88.37 KB
SPSS, Coding and thematic analysis.docx
Size: 30.26 KB